就诊提示——有利于提高门诊病人的就诊体验满意度

注册号:

Registration number:

ChiCTR-IOR-16009258 

最近更新日期:

Date of Last Refreshed on:

2016-09-24 09:57:08 

注册时间:

Date of Registration:

2016-09-24 00:00:00 

注册号状态:

预注册

Registration Status:

Prospective registration

注册题目:

就诊提示——有利于提高门诊病人的就诊体验满意度

Public title:

Visit clue - to improve the satisfaction of clinic experience in outpatient

注册题目简写:

English Acronym:

研究课题的正式科学名称:

就诊提示——有利于提高门诊病人的就诊体验满意度

Scientific title:

Visit clue - to improve the satisfaction of clinic experience in outpatient

研究课题代号(代码):

Study subject ID:

在二级注册机构或其它机构的注册号:

The registration number of the Partner Registry or other register:

申请注册联系人:

李田 

研究负责人:

褚衍六 

Applicant:

Li, Tian 

Study leader:

Chu, Yanliu 

申请注册联系人电话:

Applicant telephone:

+86 13563103602

研究负责人电话:

Study leader's
telephone:

+86 18615161167

申请注册联系人传真 :

Applicant Fax:

研究负责人传真:

Study leader's fax:

申请注册联系人电子邮件:

Applicant E-mail:

litian_55@163.com

研究负责人电子邮件:

Study leader's E-mail:

yanliuchu@163.com

申请单位网址(自愿提供):

Applicant website(voluntary supply):

研究负责人网址(自愿提供):

Study leader's website(voluntary supply):

申请注册联系人通讯地址:

山东省威海市环翠区和平路70号

研究负责人通讯地址:

山东省威海市环翠区和平路70号

Applicant address:

70 Heping Road, Huancui District, Weihai, Shandong, China

Study leader's address:

70 Heping Road, Huancui District, Weihai, Shandong, China

申请注册联系人邮政编码:

Applicant postcode:

研究负责人邮政编码:

Study leader's postcode:

申请人所在单位:

威海市立医院

Applicant's institution:

Weihai Municipal Hospital

研究负责人所在单位:

威海市立医院

Affiliation of the Leader:

Weihai Municipal Hospital

是否获伦理委员会批准:

Approved by ethic committee:

Yes

伦理委员会批件文号:

Approved No. of ethic committee:

201608

伦理委员会批件附件:

Approved file of Ethical Committee:

查看附件View

批准本研究的伦理委员会名称:

威海市立医院伦理审查委员会

Name of the ethic committee:

The Ethical Review Committee of Weihai Municipal Hosipital

伦理委员会批准日期:

Date of approved by ethic committee:

2016-09-20 00:00:00

伦理委员会联系人:

Contact Name of the ethic committee:

伦理委员会联系地址:

Contact Address of the ethic committee:

伦理委员会联系人电话:

Contact phone of the ethic committee:

伦理委员会联系人邮箱:

Contact email of the ethic committee:

研究实施负责(组长)单位:

威海市立医院

Primary sponsor:

Weihai Municipal Hospital

研究实施负责(组长)单位地址:

山东省威海市环翠区和平路70号

Primary sponsor's address:

70 Heping Road, Huancui District, Weihai, Shandong, China

试验主办单位(项目批准或申办者):

Secondary sponsor:

国家:

中国

省(直辖市):

山东

市(区县):

Country:

China

Province:

Shandong

City:

单位(医院):

威海市立医院

具体地址:

威海市环翠区和平路70号

Institution
hospital:

Weihai Municipal Hospital

Address:

70 Heping Road, Huancui District, Weihai, Shandong, China

经费或物资来源:

重点专科经费

Source(s) of funding:

Key clinical department fund

研究疾病:

门诊病人的就诊满意度  

Target disease:

satisfaction of clinic experience in outpatient

研究疾病代码:

Target disease code:

研究类型:

干预性研究

Study type:

Interventional study

研究所处阶段:

其它 

Study phase:

N/A

研究设计:

随机平行对照 

Study design:

Parallel 

研究目的:

我们通过比较病人在候诊区等待期间,是否提前了解就诊流程及准备沟通内容,了解病人的就诊体验满意度及医生的工作压力情况。  

Objectives of Study:

We aim to compare the satisfaction of clinic experience in outpatient and the pressure of clinic doctors if patients will find out the visit process and prepare for the communication ahead of time during the period of waiting for a doctor, or not.

药物成份或治疗方案详述:

 

Description for medicine or protocol of treatment in detail:

 

纳入标准:

Inclusion criteria

排除标准:

1.严重的心、脑、肾等器质性疾病;
2.患有精神疾患;
3.复诊患者。

Exclusion criteria:

1. serious heart, brain and kidney diseases;
2. people with mental disorders;
3. return visit patients.

研究实施时间:

Study execute time:

From 2016-11-01 00:00:00 To 2016-12-31 00:00:00  

征募观察对象时间:

Recruiting time:

From 2016-11-01 00:00:00 To 2016-12-31 00:00:00

干预措施:

Interventions:

组别:

A组

样本量:

1000

Group:

Group A

Sample size:

干预措施:

设立就诊告知牌

干预措施代码:

Intervention:

set up a board with visit clue

Intervention code:

组别:

B组

样本量:

1000

Group:

Group B

Sample size:

干预措施:

无告知牌

干预措施代码:

Intervention:

no board with visit clue

Intervention code:

研究实施地点:

Countries of recruitment and research settings:

国家:

中国

省(直辖市):

山东省 

市(区县):

威海市 

Country:

China

Province:

Shandong

City:

Weihai

单位(医院):

威海市立医院 

单位级别:

三级甲等 

Institution
hospital:

Weihai Municipal Hospital

Level of the institution:

Tertiary Referral Hospital

测量指标:

Outcomes:

指标中文名:

病人就诊满意度

指标类型:

主要指标

Outcome:

the satisfaction of clinic experience in outpatient

Type:

Primary indicator

测量时间点:

测量方法:

Measure time point of outcome:

Measure method:

指标中文名:

医生诊疗感受满意度

指标类型:

主要指标

Outcome:

the satisfaction of doctors for the practice

Type:

Primary indicator

测量时间点:

测量方法:

Measure time point of outcome:

Measure method:

采集人体标本:

Collecting sample(s)
from participants:

征募研究对象情况:

Recruiting status:

尚未开始

Not yet recruiting

年龄范围:

Participant age:

最小 Min age 18 years
最大 Max age 65 years

性别:

男女均可

Gender:

Both

随机方法(请说明由何人用什么方法产生随机序列):

使用SPSS软件产生随机数字并进行随机分组

Randomization Procedure (please state who generates the random number sequence and by what method):

Generating the random numbers and randomly grouped with SPSS

是否公开试验完成后的统计结果:

Calculated Results after the Study Completed public access:

公开/Public

盲法:

Blinding:

试验完成后的统计结果(上传文件):

Calculated Results after
the Study Completed(upload file):

是否共享原始数据:

IPD sharing

否No

共享原始数据的方式(说明:请填入公开原始数据日期和方式,如采用网络平台,需填该网络平台名称和网址):

ResMan共享

The way of sharing IPD”(include metadata and protocol, If use web-based public database, please provide the url):

Public accessible via ResMan

数据采集和管理(说明:数据采集和管理由两部分组成,一为病例记录表(Case Record Form, CRF),二为电子采集和管理系统(Electronic Data Capture, EDC),如ResMan即为一种基于互联网的EDC:

原始资料由ResMan保管

Data collection and Management (A standard data collection and management system include a CRF and an electronic data capture:

Original documents will be reposed in the assigned persons, and the data will be managed by ResMan.

数据与安全监察委员会:

Data and Safety Monitoring Committee:

注册人:

Name of Registration:

 2016-09-24 09:57:08